Many believe the counseling experience begins once there is a Treatment Plan in place. A Treatment Plan details your goals and objectives for therapy and provides a general roadmap for treatment. While in some ways the Treatment Plan does mark the commencement of your therapy, your experience with us begins at first glance and we […]
Understanding Mental Health Insurance Benefits
Insurance can make the impossible possible but on the other hand be nearly impossible to comprehend. Rates, fee schedules, deductibles, co-insurance, copays…it can be a lot to take in! Here are some insights and a few helpful tips for navigating your coverage. Rates: It’s all just counseling right? Wrong. Insurance rates are determined by the […]
FAQ
Do you only provide virtual or online counseling? We currently primarily provide telehealth services; however, there are extenuating circumstances which may warrant therapy to be conducted in an office or other setting. We are able to accommodate client’s with a variety of services but our intent is to routinely serve client’s via audio/video connection through […]
Forms of Payment
All payment processing is accomplished securely through Theranest, the company’s electronic management software. It is common for client’s to leverage their insurance benefits for certain services. Therapist are individually credentialed through insurance providers. Please visit your counselor’s profile page to view the insurances they work with. If you are using an in-network provider, your claim […]
Is Virtual Therapy Right for Me?
Telehealth counseling can be convenient and improve access to therapy services; however, there are several key considerations when deciding if virtual therapy is an appropriate choice for you. Synchronous versus Asynchronous Virtual counseling may include communication provided synchronously in real time via video/audio or telephonic (i.e. telephone) means. Asynchronous communication which does not occur in […]
How to Login to Theranest Client Portal
Theranest is a robust practice management software for providers which includes a Client Portal. The Client Portal is your secure dashboard for sending messages to your provider, scheduling appointments, and completing forms. For convenience a link to the Theranest Client Portal is here. You will use the email address on file with your provider and […]